Video services failing

Incident Report for Jiminny

Resolved

This incident has been resolved.

Posted Apr 08, 2020 - 13:13 UTC

Monitoring

Our provider applied a subsequent fix and we are observing service recovery. We are continuing to monitor the situation.

Posted Apr 08, 2020 - 12:45 UTC

Update

We are continuing to work on a fix for this issue.

Posted Apr 08, 2020 - 12:06 UTC

Identified

Our video provider are experiencing an issue with video services. A fix is being implemented.

This may cause screenshare or webcams to not work.

Posted Apr 08, 2020 - 11:51 UTC

This incident affected: Video Services.