Intermittent platform outage

Incident Report for Jiminny

Resolved

As of 20:33 UTC all services are operational. We sincerely apologize for the inconvenience caused.

Posted Oct 05, 2018 - 20:41 UTC

Identified

We have been informed that our service provider Amazon Web Services (AWS) are experiencing issues in the Ohio (US) region.

This is causing intermittent service issues. We are working with AWS to resolve this issue.

More information is available at https://status.aws.amazon.com/

Next update at 20:15 UTC.

Posted Oct 05, 2018 - 19:43 UTC

This incident affected: Jiminny Voice (Outbound Dial), Coaching Platform (Dashboards), and Voice - PSTN, Voice - Web Audio, Video Services.