Zoom data issues causing meetings to not stream or process

Incident Report for Jiminny

Resolved

We've seen data delays no longer occurring, and Zoom have also declared the incident resolved.

Posted Feb 03, 2021 - 21:13 UTC

Monitoring

Data delays are subsiding and we're seeing an improvement in stability.

Posted Feb 03, 2021 - 18:31 UTC

Investigating

Zoom are again experiencing data issues.

This is causing the stream to either not connect, or in some cases the stream connects but the activity is stuck in processing when the meeting ends.

For those stuck in processing, we will attempt to manually fix these.

We will update in here once Zoom have further information.

Posted Feb 03, 2021 - 15:53 UTC

This incident affected: External Conference Systems (Zoom Meetings).