Video services fail to start

Incident Report for Jiminny

Resolved

This incident has been resolved.

Posted Apr 09, 2020 - 08:19 UTC

Update

We are continuing to work on a fix for this issue.

Posted Apr 09, 2020 - 08:17 UTC

Update

The issue is isolated to the Germany region and a fix has been implemented.

Posted Apr 09, 2020 - 08:13 UTC

Identified

We've seen an uptick in new failures for video services, including webcam and screen sharing.

Our engineering team has escalated this to the service provider.

Posted Apr 09, 2020 - 08:00 UTC

This incident affected: Video Services.