Our search cluster is now fully restored and we're no longer seeing errors.
Posted Jun 28, 2019 - 12:17 UTC
Identified
We've identified one of our search nodes failed. This has been removed from the cluster.
We expect to see an improvement in service availability.
Posted Jun 28, 2019 - 12:10 UTC
Investigating
We've seen an uplift in error rates throughout the platform. We're in the process of investigating the failing service.
Next update in 10 minutes.
Posted Jun 28, 2019 - 12:07 UTC
This incident affected: Jiminny Voice (Outbound Dial), Coaching Platform (Dashboards, Reporting, OnDemand, Live Coaching), and Voice - PSTN, Voice - Web Audio, Video Services.